Use Delighted from Claude
Add the Delighted connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorDelighted
Delighted integration for Claude and Codex
Connect Delighted once, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryDocuments & Forms
Use Delighted from Codex
Add the Delighted connection to a Space that runs Codex, then use it from every channel in that Space.
Use Delighted from Sidekick
Connect your own OpenClaw to Sidekick while type.com provides the conversations, permissions, connections, skills, and automations.
Documents & Forms
What the Delighted connector can do
Delighted runs NPS, CSAT, and other customer experience surveys on a recurring cadence through its Autopilot feature. A type.com Space can ask the agent to enroll a customer in automated survey emails or texts, update someone's details, or remove a person and their survey history, with the change confirmed in the thread.
One connection, many Spaces
Connect Delighted once, then decide which Spaces can use it in threads, skills, automations, and coding work.
What teams do with Delighted in type.com
Enroll a customer in recurring surveys
Add a person to Autopilot email so they automatically receive NPS surveys at the frequency configured for the account.
Add this new customer to Delighted's Autopilot email surveys with their account tier as a property.
Clean up pending survey sends
Cancel scheduled but not-yet-sent surveys for someone who has churned, so they don't get a survey after leaving.
Delete all pending survey requests for this customer who canceled their subscription yesterday.
Remove a person entirely
Delete a person and their full survey history from Delighted when a data deletion request comes in.
Delete this person's record and survey history from Delighted per their data deletion request.
Representative actions
- Add Person to Autopilot Email
Adds a person to Autopilot email, or updates their properties, so they receive recurring survey emails at the configured frequency.
- Add Person to Autopilot SMS
Adds a person to SMS-based Autopilot surveys, provided SMS Autopilot is already configured in the account.
- Create or Update Person
Creates or updates a person's details and schedules a survey, with optional custom properties for segmentation.
- Delete Pending Survey Requests
Cancels every scheduled but unsent survey for a given email address.
- Delete Person
Permanently removes a person and all related data, including surveys, responses, and unsubscribe history.
Connection
API and auth details
Delighted provides survey and experience-management APIs for sending NPS, CSAT, CES, PMF, and 5-star surveys, managing people, retrieving responses and metrics, and embedding web surveys. The REST API uses account API keys and supports automated feedback collection, customer-experience reporting, and survey-triggered workflows.
- Source
- type.com catalog metadata
- Auth schemes
- API key
- API reference
- https://app.delighted.com/docs/api
- Official site
- https://delighted.com/
FAQ
Questions people ask before connecting Delighted
Can Claude manage Delighted surveys from type.com?
Yes. Once Delighted is connected and shared with a Space, the agent can enroll people in Autopilot surveys, update their details, or delete their records, with the change shown in the thread.
How does type.com authenticate with Delighted?
Delighted uses an account API key, added once by an admin when the connection is created, and shared only with Spaces that need it.
Can survey enrollment in Delighted be automated?
Yes. A recurring task, such as enrolling new customers in Autopilot each week, can be set up as a type.com automation.
Is this the same as an MCP server for Delighted?
Not exactly. type.com uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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