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ConnectorPagerDuty

PagerDuty integration for Claude and Codex

Connect PagerDuty once, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.

Use PagerDuty from Claude

Add the PagerDuty connection to a Space that runs Claude, then use it from every channel in that Space.

Use PagerDuty from Codex

Add the PagerDuty connection to a Space that runs Codex, then use it from every channel in that Space.

Use PagerDuty from Sidekick

Connect your own OpenClaw to Sidekick while type.com provides the conversations, permissions, connections, skills, and automations.

Developer Tools & IT

What the PagerDuty connector can do

PagerDuty collects signals from monitoring tools and automatically engages the right people when something breaks. A type.com Space connected to PagerDuty can have Claude pull aggregated incident metrics, map service dependencies, or wire a service into an incident workflow trigger.

One connection, many Spaces

Connect PagerDuty once, then decide which Spaces can use it in threads, skills, automations, and coding work.

What teams do with PagerDuty in type.com

See which services are noisiest

Aggregate incident metrics with filters to spot which services generate the most pages over a given period.

Try asking
Aggregate PagerDuty incident metrics for the last month and tell me our three noisiest services.

Map how services depend on each other

Associate service dependencies so the on-call team understands the blast radius when a core service goes down.

Try asking
Associate our checkout service as dependent on the payments service in PagerDuty.

Extend an incident workflow

Add a service to an existing incident workflow trigger so automation fires consistently across more of the stack.

Try asking
Add our new inventory service to the PagerDuty incident workflow trigger we use for checkout.

Representative actions

  • Add service to incident workflow trigger

    Links a service to a workflow trigger that is already set up, so it fires for incidents on that service.

  • Aggregate escalation policy incident metrics

    Analyzes and aggregates incident metrics across escalation policies with filtering options.

  • Aggregate incident metrics with filters

    Aggregates incident metrics across services with filtering for detailed operational analysis.

  • Associate service dependencies

    Defines dependency relationships between supporting and dependent services.

  • Associate team with automation action

    Links a team to an automation action for better ownership of automated workflows.

Connection

API and auth details

PagerDuty APIs support incident response automation, including incidents, alerts, services, escalation policies, schedules, users, teams, on-call data, webhooks, and Events API integrations for machine-generated monitoring events.

FAQ

Questions people ask before connecting PagerDuty

What can Claude do with PagerDuty in type.com?

With a PagerDuty connection, Claude can pull incident metrics, map service dependencies, and manage workflow triggers, all from a shared type.com thread.

How does type.com authenticate with PagerDuty?

PagerDuty supports either OAuth or an API key. An admin sets this up once when creating the connection.

Can type.com report on PagerDuty incidents on a schedule?

Yes. Turn a metrics pull into a type.com automation, such as a weekly incident summary, and the agent posts it to a channel.

Is this the same as an MCP server for PagerDuty?

Not exactly. type.com uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.

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