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ConnectorRootly

Rootly integration for Claude and Codex

Connect Rootly once, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.

Use Rootly from Claude

Add the Rootly connection to a Space that runs Claude, then use it from every channel in that Space.

Use Rootly from Codex

Add the Rootly connection to a Space that runs Codex, then use it from every channel in that Space.

Use Rootly from Sidekick

Connect your own OpenClaw to Sidekick while type.com provides the conversations, permissions, connections, skills, and automations.

Developer Tools & IT

What the Rootly connector can do

Rootly manages incident response end to end, from declaring an incident to tracking the follow-up action items it generates. With a Rootly connection in type.com, an on-call Space can ask Claude for full details on an active incident, list open action items, or delete an incident during administrative cleanup once it's fully resolved.

One connection, many Spaces

Connect Rootly once, then decide which Spaces can use it in threads, skills, automations, and coding work.

What teams do with Rootly in type.com

Pull full incident context

Get complete details on an incident, including related resources, instead of clicking through Rootly to piece the story together.

Try asking
Get the full details for incident INC-204, including related environments.

Track open action items

List the action items still outstanding from a recent incident's retrospective.

Try asking
List all open action items from last week's database incident.

Clean up a resolved incident

Remove an incident record during administrative cleanup once it's been fully closed out.

Try asking
Delete incident INC-150, it was a duplicate and has already been resolved.

Representative actions

  • Delete Action Item

    Removes a specific action item from Rootly's tracking.

  • Delete Incident

    Deletes an incident by ID as part of administrative cleanup.

  • Get Action Item Details

    Returns full details for a specific action item, including its status and assignment.

  • Get Incident Details

    Returns full details for a single incident, with an option to include related resources.

  • List Action Items

    Lists action items tracked across the organization's incidents.

Connection

API and auth details

Rootly provides JSON:API-based incident-management APIs and SDKs. Integrations can manage incidents, alerts, services, teams, schedules, escalation policies, workflows, retrospectives, webhooks, custom fields, and incident response automation using scoped API keys.

FAQ

Questions people ask before connecting Rootly

Can Claude manage Rootly incidents from type.com?

Yes. With a Rootly connection shared to a Space, Claude can pull incident and action item details, and clean up resolved records, directly in a thread.

How does type.com authenticate with Rootly?

Rootly uses a scoped API key, added once by an admin when the connection is created, who then controls which Spaces can use it.

Can incident status checks run on a schedule?

Yes. A type.com automation can check open incidents or action items on a recurring basis and post a status summary to a channel.

Is this the same as an MCP server for Rootly?

Not exactly. type.com uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.

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