Use Simplesat from Claude
Add the Simplesat connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorSimplesat
Simplesat integration for Claude and Codex
Connect Simplesat once, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategorySales & CRM
Use Simplesat from Codex
Add the Simplesat connection to a Space that runs Codex, then use it from every channel in that Space.
Use Simplesat from Sidekick
Connect your own OpenClaw to Sidekick while type.com provides the conversations, permissions, connections, skills, and automations.
Sales & CRM
What the Simplesat connector can do
Simplesat captures CSAT and NPS feedback tied to tickets and team members, feeding straight back into helpdesk reporting. A type.com Space can ask the agent to sync a customer record, pull recent survey answers, or check what questions are currently live, without a separate login.
One connection, many Spaces
Connect Simplesat once, then decide which Spaces can use it in threads, skills, automations, and coding work.
What teams do with Simplesat in type.com
Sync a customer record from support data
Keep a customer's name, tags, and attributes current in Simplesat as support interactions happen.
Create or update this customer in Simplesat with their latest company and tags.
Pull recent survey answers for a review
Gather recent CSAT responses tied to tickets and team members before a quality review.
List the recent Simplesat answers so we can review this week's CSAT scores.
Check which survey questions are live
Confirm which questions and rating scales are currently active before analyzing results.
List all the questions currently configured in Simplesat.
Representative actions
- Create or Update Customer V2
Creates a customer or updates one with the same email, including tags and custom attributes.
- Create or Update Team Member
Creates or updates a team member record by matching on email address.
- Get Customer
Retrieves a single customer's details by their Simplesat ID.
- List Answers
Fetches survey answers along with question, customer, ticket, and team member context.
- List Questions
Retrieves configured survey questions, including metric type, scale, and conditional rules.
Connection
API and auth details
Simplesat provides an API for customer feedback and satisfaction workflows, enabling integrations around surveys, responses, ratings, customers, teams, and reporting data from the Simplesat platform.
- Source
- type.com catalog metadata
- Auth schemes
- API key
- Official site
- https://www.simplesat.io/
FAQ
Questions people ask before connecting Simplesat
Can Claude pull CSAT data from Simplesat?
Yes. With Simplesat connected to a Space, the agent can sync customers and team members, and pull survey answers and questions directly from a thread.
How is Simplesat authenticated in type.com?
Simplesat uses an API key, added once by an admin when the connection is created, then shared with the Spaces that need it.
Can CSAT reviews run on a schedule?
Yes. Set up a type.com automation for a recurring CSAT check, such as a weekly answer summary, and the agent posts it to a channel.
Is this the same as an MCP server for Simplesat?
Not exactly. type.com uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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